Payment and Delivery


Payment Security

In eyeconcept.gr we place great value in transaction security. All transactions on this website are processed through the secure environment of Piraeus bank.

Payment methods

Eyeconcept.gr accepts the following payment methods:

  • Cash on delivery. You can pay in cash (total amount plus the delivery fee) to the courier service representative (ACS) when receiving your parcel. This service is only available in Greece with an extra charge of 2 €.

  • Credit card. Eyeconcept accepts all Visa, MasterCard and American Express cards. All transactions are processed through the secure and fast environment of Piraeus bank.

  • Paypal. When selecting this option at checkout, you will be directed to the PayPal site to log in and review the amount shown. Once this transaction is complete, you will then return to Eyeconcept.gr.

  • Deposit to the following bank accounts:

    1. Piraeus Bank IBAN: GR18 0171 3190 0063 1913 9453 342 SWIFT- BIC: PIRBGRAA
    2. National Bank of Greece IBAN: GR6501102250000022540420423 SWIFT- BIC: ETHNGRAA
    3. Alpha Bank IBAN: GR5201405350535002002003711 SWIFT- BIC: GRBAGRAA
    4. Eurobank IBAN: GR6302602470000570201429667 SWIFT- BIC:
    ERBKGRAA

After conducting the payment, please forward us payment proof, stating your name and order number (found in order confirmation e-mail) via e-mail at [email protected].

Alternatively, you can call on +30 2610 240263 or +30 2611 811823 to inform us of your deposit.

  • Store pick up and payment. When compelting your order you can choose to pick up and complete your payment in our physical store in Patras, Greece.

All product prices in eyeconcept.gr include VAT and can change without prior notice.

Taxes and custom clearance costs are NOT included in the final price or shipping costs. Any taxes or custom clearance costs that might occur are the responsibility of the client. 


Delivery methods and time

Delivery in Greece

Eyeconcept guarantees fast delivery in Greece through ACS courier service provider.

Eyeconcept offers Free delivery for all orders over 50 €.

For orders of less than 50 € the delivery cost is 2.5 €.

Dispatch time depends on product availability. Products that appear “In stock” are usually dispatched the next business day. Delivery time ranges between 1 to 3 business days for Greece mainland. For remote destinations and/or parcel weight exceeding 2 kg delivery time can increase and additional delivery charges may apply. In this case, our team will contact you and inform you accordingly.

Delivery in Cyprus

You can choose standard delivery with ELTA (Hellenic post) with registered mail or express delivery with ACS courier service.

Standard delivery: Delivery cost is 17 € (up to 2kg) and delivery time is 3-7 business days.

Express delivery: Delivery cost is 27 € (up to 2kg) and delivery time is up to 2 business days.

International Delivery

We offer wordwide shipment. 

Europe

Delivery in European countries is done with ELTA (Hellenic Post) with registered mail. The delivery cost is 17 € (up to 2kg) and delivery time can vary between 3 and 10 business days, depending on the country of destination.

Rest of the world

Delivery in the rest of the world is done with ELTA (Hellenic Post) with registered mail. The delivery cost is 17 € (up to 2kg). Please e-mail us at [email protected] or call us on +30 2610 240263 to inform you about delivery times.

We aim to ensure that all orders are received when expected, however we are not responsible for delays due to force majeure (bad weather, strikes, etc.) or custom clearance delays.